Our staff can help you ascertain the extent of your data recovery needs. It is very important that you do not try to solve the issue on your own. Doing so may make the situation worse and could possibly result in the total and permanent loss of you data. If you have a drive that is grinding, clicking or making a scraping noise shut it at once. If the drive continues to operate in this state it will very likely cause extensive damage to the media housed inside the drive. The longer a drive is allowed to run in this condition, the lower the chances are of being able to recover your data.