Yes! Yes, we can recover data from your 2013 Macbook Air!!

Why is the 2013/14 Macbook Air Special?

Apple is using a new custom connector for the SSD’s in the latest version of the MacBook Airs and MacPro desktop units.  This connector as a 12/18 pin configuration and the physical size is slightly different than previous versions.  Until recently no one, except for Apple, had the ability to read these SSD’s outside of their original devices.

Working with our suppliers in China we have identified an adapter board that will allow us to work with these new SSD’s.  With this adapter we can use our standard collection of data recovery techniques and software to minimize the cost of recovery over traditional SSD techniques of removing NAND chips or micro controllers.



About Data Recovery Link:

We are always expanding our capabilities in the data recovery field with the addition of hardware, software and new techniques.  Recovering your data is our only goal! We are your go to data recovery in Denver. Contact us for a recovey quote today.


How old is your backup hard drive?

You backup your computer monthly, weekly or even daily, and you actually perform a test restoration once a quarter.  You are “dialed in” on your backup procedures!!!  One question – how old is the hard drive you are backing up your data onto?  We often see customers coming in for data recovery that thought they had a good backup.  They have suffered a drive failure on their computer or server and have come to learn that their backup drive has not been working for the last 2 weeks or even months.


It goes without saying that hard drives have a limited lifespan, but there is some question about just how long it is.  Manufacturers rate their drives in MTBF.  That is NOT an acronym you might use while texting.  MTBF is defined as Mean Time Between Failure.  That is a measurement of the Mean time that a random sample of hard drives might fail. MTBF for Enterprise level drives, those intended for use in scenarios where a failed drive is unforgivable, can be over 1 Million hours.  Consumer level drives have a MTBF of 500,000 hours.  MTBF can’t to tell you how long your drive will last, it is more of an indication of how likely a drive is to fail prematurely.


ct genie posterWe see drives of all ages in our lab for recovery. So, I can tell you that all drives regardless of their MTBF will suffer failures.  We have seen hard drives fail within a week of being pulled out of the anti-static bag.  We have also seen drives still running after 10 or more years.  What does that mean for your back up drive?  It means that you just never know when the drive might fail. Only a hard drive genie would be able to accurately predict the failure and warn you to replace a drive.  


The best way to protect the data that you are so diligently backing up is to pro-actively replace your backup drive on a regular schedule.  Hard drives, both internal and external models, have become very inexpensive over the last 5 years.  For less than $150 you can get a quality drive that will back up all the data you could store on your home or work computer. We have always recommended to our data recovery customers that they replace their backup drives every 3-4 years at the very least!  The best way to make sure that happens is a very low-tech solution… take a Sharpie and write the date the drive was placed into service on the case of the drive.  If you insist on being more high tech, then set a reminder in your calendar application of choice for a year or two down the road.


If you find yourself with both your main drive and your backup drive having failed give us a call.  We can evaluate both drives to determine the best location from which to recover your data.

SQL Databases – Hard drive killers!!

Just happened again today… A client brought us a hard drive for data recovery approximately 2.5 years old, they have been using it in their server to host a SQL database.  The server had been experiencing slower than usual performance in recent weeks and then 2 days ago the drive was not available to the server.

SQL, Structured Query Language, is a database programming language used to manage information in a relational database.  It is a widely used application that manages tens of thousands of websites across the world, customer relationship applications, and many other types of applications.  SQL databases are the underpinning of more applications than you might realize.

Database files are almost always contained in contiguous space on a hard drive, that is to say the entire file is one location.  Just like the carpet in your hallway, the sectors of a hard drive “wear away” in areas of more frequent traffic.  So, if you are constantly reading and writing information to your SQL database (or really, any kind of database) you are wearing down the ability of your hard drive to work in that area.  All this traffic can ultimately cause the hard drive to fail.  damaged platterThe real question is, can we recover your database?  It all depends on the severity of the failure.  If we get the drive before it is too bad we can usually get a good working copy of your database.  But, if the drive is left to run too long, the read/write heads can actually wear a concentric groove into the platter where your database used to live.


As I mentioned, this phenomenon is not limited to just SQL databases.  We just happen to see more drives with SQL databases than any other type of database. But, if you are using any kind of database or an application that uses an underlying database you could be at risk too.


The best way to prevent this type of hard drive failure from happening is to proactively replace your hard drive(s) on a regular basis, especially those containing databases.  If you can’t replace your hard drive proactively, using a database “aware” backup application will at least prevent you from losing too much work.

Recovering Bootcamp Volumes – It can be done!

We all have done it.  Install software then lose, misplace or otherwise not have access to the installation files when you need them.  Most Windows applications and some Mac applications can not usually be recovered from a damaged drive and then transferred to a new hard drive.  Even if it was possible, it is always better to reinstall applications from the original media.


We just recently had a client in this predicament.  Fortunately, his Windows operating system and applications were contained in a Bootcamp volume.  For those of you unfamiliar with Bootcamp – it is one of the technologies that allows you run Windows or Linux operating systems on a Macintosh computer.bootcamp


After getting a successful clone of the failed drive, we were able to restore the Bootcamp volume onto a new partition of his new healthy hard drive.  A little editing of the Boot.ini file and he was up and running with Windows and his applications just as they were prior to the hard drive failure.


So it just goes to show, you never know what is possible until you ask.  Ask us about your data recovery situation, you might be surprised by what we can tell you.