Data Recovery Link - Print Confirmation Form

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303-649-1181 / 800-625-6451
11211 E. Arapahoe Road, Suite 215
Centennial, CO 80112

Evaluation Proposal
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Contact Information

Name
Company
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Country
Contact Phone
Home Phone
FAX
Email

Media Evaluation

Data Recovery Link, Inc. will evaluate your drive (media) at no charge. Part of our evaluation may involve opening your media in our class 10 clean room facility. Once the evaluation is complete, a firm estimate will be given prior to completing your recovery. Evaluation results can be expected within 24 hours of receiving your media in our shop.

How did you hear about us? (check one)

Referral/Company Name Tech

Internet Search: Yahoo, Google, MSN, Other:

Yellow Pages

Other:

Service Agreement

Data Recovery Link and Customer agree that all goods and services provided by Data Recovery Link for this Engagement will be governed by the following terms and conditions:

The Engagement.

Customer engages Data Recovery Link and/or its suppliers to use best efforts to: inspect, evaluate, and identify the problem (if not already identified); and/or retrieve, or minimize the damage to, the equipment/data/media; and/or provide other services as may be requested by Customer from time to time. Data Recovery Link estimated charges may not be sufficient to accomplish the Engagement; no additional charges will be incurred without Customer authorization.

Confidentiality

Data Recovery Link will use any Customer Information only for the purpose of fulfilling the Engagement, and will otherwise hold Customer Information in the strictest confidence. Confidentiality obligations shall not apply to any information which enters the public domain through no fault of Data Recovery Link; which was known to Data Recovery Link prior to receipt from Customer, which is disclosed to Data Recovery Link by a third party (other than employees or agents of either party) which in making such information available to Data Recovery Link is not in violation of any confidentiality obligation to the disclosing party; or which is independently developed by Data Recovery Link without recourse to the Customer Information.

Payment

Customer agrees to pay Data Recovery Link all sums authorized from time to time by Customer, which will typically included charges for Data Recovery Link services, reasonable travel and per diem expenses for on-site work, shipping and insurance (both ways), and actual expenses, if any, for parts, media, and/or off-the-shelf software used in the Engagement. Unless otherwise agreed to in advance by Data Recovery Link, all such sums are due and payable in advance, by company check, bank money order, or credit card.

Acknowledgment of Existing Conditions.

Customer acknowledges that the equipment/data/media may be damaged prior to Data Recovery Link receipt, and Customer further acknowledges that the efforts of Data Recovery Link and/or its suppliers to complete the Engagement may result in the destruction of or further damage to the equipment/data/media. Data Recovery Link for itself and its supplies regrets that it will not assume responsibility for additional damage that may occur to the Customer’s equipment/data/media during Data Recovery Link's efforts to complete the Engagement.

Unpaid Charges; Security Interest

In the event there are any unpaid charges, Customer grants Data Recovery Link a security interest in and to the equipment/data/media to secure the payment of the charges incurred hereunder. Any items which have not been claimed and paid for within thirty (30) days after the date of completion of the Engagement will be considered abandoned by the Customer and may be disposed of (including all data/media containing data) at the sole discretion of Data Recovery Link.

No Warranties; Disclaimer of all Warranties.

Data Recovery Link for itself and its suppliers, makes and customer receives no warranties or conditions for any good or service, express, implied, statutory, or in any communication with customer, and Data Recovery Link, for itself and its suppliers, specifically disclaims any implied warranty of merchantability or fitness for a particular purpose, and arising from usage of trade or course of dealing or performance.

Limitation of Liability; Limitation of Damages.

In no event will Data Recovery Link or its suppliers be liable for any damages whatsoever, including without limitation damages for loss of data, loss of business profits, business interruption, or other pecuniary loss, or incidental, consequential, or indirect damages arising from the Engagement, even if Data Recovery Link or any authorized representative has been advised of the possibility of such damages. Customer acknowledges that the estimated and actual fees and charges reflect this limitation of liability and allocation of risk. The total liability of Data Recovery Link or its suppliers to Customer under this Agreement shall in no event exceed the total sums paid by Customer to Data Recovery Link.

Customer's Representation and Indemnification.

Customer warrants to Data Recovery Link that it is the owner of, and/or has the right to be in possession of, all equipment/data/media furnished to Data Recovery Link; and Customer will defend, at its expense, indemnify, and hold Data Recovery Link and its suppliers harmless against any damages or expenses that may occur (including reasonable attorneys’ fees), and pay any cost, damages, or attorneys’ fees awarded against Data Recovery Link resulting from Customer’s breach of this section.

Uncontrollable Circumstances.

Either party's performance of any part of this Agreement shall be excused to the extent that such performance is hindered, delayed, or make impractical by: (a) the acts or omissions of the other party; (b) flood, fire, strike, war, or riot; (c) unavailability of parts or software; (d) any other cause (whether similar or dissimilar to those listed) beyond the reasonable control of that party. Upon the occurrence of any such event(s), the party whose performance is so affected shall notify the other party of the nature and extent of the event(s) so that decisions to mitigate the negative effect(s) of such event(s) may be promptly made.

Miscellaneous

The parties agree that this Agreement shall be construed and the relations of the parties shall be determined in accordance with the laws of the state of Colorado; provided, however, that if any provision of this Agreement is in violation of any applicable law, such provision shall to such extend be deemed null and void, and the remainder of the Agreement shall remain in full force and effect. The place of adoption of this Agreement is deemed to be the principal place of business of Data Recovery Link, Inc., 11211 E. Arapahoe Road, Suite 215 Centennial, CO 80112 U.S.A. Any revision or modification of this agreement shall be effective only if it refers to this Agreement, is in writing, and is signed by an authorized representative of each party to this agreement. Facsimile signatures for this Agreement and any subsequent exhibits are effective to bind the signing party and admissible in any court and/or for any lawful purpose. This Agreement, together with any exhibits or other attachments, constitutes the entire Agreement between the parties in relation to this subject matter.

Technical Information

To ensure the most successful recovery possible, it is important to completely fill out this form.

System Information

1. Media / Hard Drive Manufacture:

2. Serial Number: Model Number:

3. Operating System: File Format:

4. Number of partitions or volumes: Is media Compressed: Yes, No, Don't Know

5. Is media under warranty? Yes, No, Don't Know

6. Do you give Data Recovery Link, Inc. permission to keep your drive (media) after recovery is complete in the event additional recovery is necessary? After 30 days, Data Recovery Link, Inc. will dispose of any hard drives or media. Yes, No

Failure Information

1. What type of failure occurred and when did it happen? Where there any error messages?

2. What (if any) recovery attempts were made? What tools were used?

Data Information

1. What files are MOST important to the recovery?

2. Attach additional sheets as needed.

Authorize the Evaluation

By signing below you authorize Data Recovery Link, Inc. to proceed with the evaluation pursuant to the terms and conditions set forth in the Service Agreement.

Signature:________________________________Date:______________

Payment Options for Recovery Services

Payment is due upon receipt.

For your convenience, we accept all major credit cards, as well as check or money order.

Data Recovery Process (Getting your package to Data Recovery Link)

Properly package your media using the following guidelines:

Wrap the media in an anti-static bag or material.
Pack the media in a box twice its size. Use foam or bubble wrap to secure and protect the media.
Include Printed Evaluation forms in your shipment.
Ship your package to Data Recovery Link. Overnight shipping is recommended!

Shipping Address:

Data Recovery Link, Inc.

11211 E. Arapahoe Road, Suite 215

Centennial, CO 80112

After your package arrives at Data Recovery Link:

Your package will be checked in and entered into our Client Inventory Control System.
You will be contacted to confirm receipt of your shipment.
You will be contacted with the results of our evaluation as soon as it is complete, usually within 24 hours.
After your approval we will complete your recovery and backup your data to the desired media.
We will ship your recovered data and original media (if requested) back to your location.

Throughout the recovery process, please feel free to contact your Recovery Technician or Customer Service Representative if you have any questions.

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Data Recovery Link located in the Denver Metro area
1780 S. Bellaire Street, Suite 355, Denver, CO 80222.
Toll-free Phone: 1-800-625-6451 * Denver Phone: 303-649-1181
Copyright 2007 Data Recovery Link

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